Your customers are constantly on their phones. Your message should be too.
The channel that reaches everyone
Voice broadcasting delivers a spoken message to thousands of contacts at once — automatically. Unlike SMS, voice works on landlines as well as mobiles, making it the right choice when you need to reach an entire community, including those who don't use smartphones.
Upload a recording or use our text-to-speech engine, import your contact list, and send. MessageWorks handles the outbound calls, detects live answers versus voicemail, and logs every outcome.
IVR options let recipients interact with your message — pressing 1 to confirm an appointment, pressing 2 to be connected to a live agent, or pressing 3 to opt out. Real-time analytics give you a clear picture of who received the message and how they responded.
- Reaches landlines AND mobiles — no channel left behind
- Automatic voicemail detection — message plays in full
- IVR keypress for confirmations, opt-outs, or live agent transfer
- Upload a recording or use text-to-speech
- Schedule sends — ACMA compliance windows enforced automatically
- Full call analytics — answered, voicemail, no answer, connected
Who uses voice broadcasting
Any organisation that needs to reach a large number of people quickly — and can't afford for the message to be missed.
Emergency & Service Outage Alerts
When an outage hits or an emergency unfolds, voice cuts through. Reach thousands of affected customers on mobiles and landlines within minutes — automatically.
Payment Overdue Reminders
A voice call gets attention that an email often doesn't. Automate overdue payment reminders to reduce your debtor days without tying up your accounts team.
Appointment Reminders (Reaches Landlines)
Many patients and clients — particularly older Australians — prefer or only have a landline. Voice broadcasting ensures no one misses their appointment.
Council & Community Announcements
Keep your community informed about roadworks, events, or council decisions. Deliver the same message to every household simultaneously.
School Closure & Event Notifications
Notify all parents instantly when school is cancelled, an event is rescheduled, or urgent information needs to go home — on mobiles and home landlines.
Debt Collection Escalation
Escalate unresponsive accounts with an automated voice call before involving a collections agency. Higher contact rates, lower cost than manual calling.
How voice broadcasting works
From recording to delivery report — four straightforward steps.
Record your message
Upload a WAV or MP3 recording of your message, or type it out and let our text-to-speech engine create a natural-sounding voice. Preview before sending.
Upload your contacts
Import mobile and landline numbers in a CSV. Voice broadcasting works on both — no need to segment your list in advance.
Schedule or send immediately
Choose to send right now or schedule for a specific date and time. MessageWorks enforces ACMA compliance windows automatically — no calls before 9am or after 8pm.
Review your analytics
Once sent, your dashboard breaks down every call outcome: answered live, left on voicemail, no answer, busy, or connected via IVR to a live agent. Export the full report.
FAQ's
Common questions about voice broadcasting in Australia.